DatCore - User Experience Design Education | Professional UX Training Programs

1 Information We Collect

At DatCore, we collect information that helps us provide better UX design education and services. This happens in several ways during your interaction with our platform.

Personal Information You Provide

Name and contact details when you register for courses
Educational background and professional experience
Payment information for course enrollment
Communication preferences and feedback
Portfolio submissions and project work
Career objectives and learning goals

Automatically Collected Information

Our website automatically gathers technical information to improve your learning experience. This includes your device type, browser information, and how you navigate through our course materials. We use this data to optimize our platform's performance and understand which learning resources are most helpful.

2 How We Use Your Information

Your information helps us create personalized learning experiences and maintain our educational services. We're transparent about every way we use your data.

We never sell your personal information to third parties or use it for purposes unrelated to your education and our legitimate business operations.

We use your information to deliver course content, track your learning progress, and provide technical support when needed. Your contact information helps us send important updates about your enrollment, schedule changes, and new learning opportunities that match your interests.

For our Taiwan-based operations, we also use your information to comply with local educational regulations and maintain accurate student records as required by law. This includes generating certificates and maintaining transcripts of your completed coursework.

3 Information Sharing and Disclosure

We share your information only when necessary to provide our services or when required by law. Here's exactly when and how this happens.

Service Providers

We work with trusted companies that help us operate our platform. These include payment processors, email service providers, and learning management system hosts. All these partners are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by Taiwan law, court orders, or government requests. This includes compliance with Taiwan's Personal Data Protection Act and other applicable regulations. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

If DatCore undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your information becomes subject to a different privacy policy.

4 Your Rights and Choices

Under Taiwan's Personal Data Protection Act and our commitment to transparency, you have several important rights regarding your personal information.

Access Your Data

Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your student portal.

Delete Your Data

Request deletion of your personal information, subject to our legal obligations and legitimate business needs.

Withdraw Consent

Withdraw your consent for certain types of data processing where we rely on consent as the legal basis.

To exercise any of these rights, contact our privacy team at contact@dat-core.com. We'll respond to your request within the timeframes required by Taiwan law.

5 Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Our security practices include encrypted data transmission, secure server infrastructure, and regular security audits. We limit access to your personal information to employees and contractors who need it to perform their job functions.

Technical Safeguards

We use industry-standard SSL encryption for all data transmission and store your information on secure servers with multiple layers of protection. Our systems undergo regular security assessments to identify and address potential vulnerabilities.

Organizational Measures

Our staff receives regular training on data protection practices. We maintain strict access controls and monitor system activity to detect any unauthorized access attempts. All employees sign confidentiality agreements regarding student information.

6 Data Retention and International Transfers

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

Retention Periods

Student records and course completion data are retained for seven years after graduation to support transcript requests and career services. Marketing communications data is kept until you unsubscribe or request deletion. Payment information is retained for the period required by Taiwan's tax and accounting regulations.

International Data Transfers

Some of our service providers may process your information outside Taiwan. When this occurs, we ensure appropriate safeguards are in place through contractual protections and adequacy decisions. We maintain primary data storage within Taiwan when technically feasible.

You can request information about where your data is processed and what safeguards are in place by contacting our privacy team.

7 Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by posting a prominent notice on our website.

Minor updates, such as clarifications or administrative changes, will be posted with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you continue to use our services after we post changes, you agree to the updated privacy policy. If you disagree with any changes, you may close your account and stop using our services.

Privacy Policy